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Privacy Policy

Data Protection

Compliance with the DPA 2018

The Data Protection Act 2018 (DPA 2018) incorporating the General Data Protection Regulations (GDPR) and Law Enforcement Directive (LED) replaced the Data Protection Act, 1998 on May 25th 2018.

Career Connect followed the Information Commissioner’s 12 Step Plan, and is now compliant, or moving towards compliance.

Where Career Connect is not the data controller, compliance is defined by the data controller, and Career Connect is working with data controllers in making best efforts to ensure compliance.

Privacy statement

Career Connect services a number of contracts for a number of data controllers. Due to the enhanced nature of the requirements for privacy notices under the DPA 2018, Career Connect cannot create a single privacy notice that covers all data subjects.

Privacy notices typically contain:

  • The name and contact details of the data controller
  • The reasons for which the data is being held, and the legal justification
  • Who the data is shared with
  • How long the data will be kept
  • Your rights as a data subject. These are limited rights and may not all be applicable in all situationsThey include:
    • your right to obtain a copy of your data (Subject Access Request)
    • your right to obtain an electronic copy of the data (Right of Data Portability)
    • your right to have inaccurate data corrected (Right to Rectification)
    • your right to make a complaint to the Information Commissioner’s Office (Right to Complain to the Supervisory Authority)
    • If you require a copy of a privacy notice that is appropriate for you, please contact your Career Connect team who will be able to provide you with one

Privacy Notice – For Social Media Users

As a member of Career Connect staff, Career Connect holds data about you, and so in terms of Data Protection legislation (the General Data Protection Regulations, the Data Protection Act 2018) you are a data subject of Career Connect. This Privacy Notice tells you what information we collect about you, and what we do with it.

If you have any questions about Data Protection please speak to your manager and if they cannot help you please contact the Data Protection Officer.

The Data Protection Officer

The Data Protection Officer for Career Connect is:

Stewart Nicolson
Data Protection Officer
Career Connect
Exchange Flags
Walker House
L2 3YL

Telephone 0151 600 7821 
Email [email protected]

Purposes of Processing Data

To deal with your interaction and refer you on to the right person

Categories of Data Processed

The only data we will process at this stage is your contact details and some information about your circumstances so we can best help you
Organisations that Career Connect Pass Data to.

Career Connect will pass your details to our staff who may be working on a contract for another organisation.

Retention of Data

We will only keep your information until it has been passed to a suitable contract.

Your Rights

We want to make sure that the data we hold about you is correct and you are allowed to ask us to correct any errors.

You also have the right to see the data we hold about you by contacting the Data Protection Officer.

You can also ask us to give you a copy of your data in an electronic format.

You have a right to withdraw your consent for processing. Again this right may be limited by our legal obligations.

If you have a Complaint

If you are unhappy with what we do with your data, please contact the Data Protection Officer. If you are still not satisfied you have the right to raise the issue with the organisation that upholds information rights in the public interest, the Information Commissioners Office. The ICO can be contacted at

Telephone: 0303 123 1113
Web site:


Career Connect intends to protect Personal Data and to maintain its quality and so will use all reasonable efforts to take all appropriate technical and organisational measures and precautions to keep Personal Data secure and protected from unauthorised access, use or alteration and unlawful destruction.

Website Cookies

Cookies are small text files placed by your web browser on your computer’s hard disk drive and can be used to provide further information about the user’s hardware, your personal site preferences and the current user session. Each cookie is unique to your web browser. It will contain some anonymous information such as unique identifier and the site name and some digits and numbers. The Career Connect site requires cookies to be enabled. Therefore, as a TOU Career Connect may set and access cookies on your computer’s hard drive. Career Connect cookies are not accessible to third parties and we will not disclose the information contained within them.

We use cookies on our website for a variety of reasons, to improve the facilities we provide for you. This includes registration for building your CV, obtaining notifications regarding vacancies and careers software. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal.

By using our website, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. If you do not agree to such use, please refrain from using the website.

Note to Parent/Carers

Parent/Carers of young people aged 13 or over have no automatic right of access to their children’s information. Young People aged 13 or over will generally be able to make any decisions about consent for Career Connect to process their information and to make a Subject Access Request for their records in their own right. Parents/Carers will normally only be able to access their children’s data with the signed consent of their child.

Access may be granted where it can be proven that a client is not capable of representing themselves and that the parent/carer constitutes the client’s legitimate representative.

If you require further Information

If you have a question or complaint, or would like to obtain a copy of the information about you, please e-mail [email protected]. Please include your name, address, date of birth and any more information that will help us identify you on our records. Alternatively please write to The Data Controller, Career Connect, 7th Floor, Walker House, Liverpool, L2 3YL. We aim to acknowledge your request within 2 working days of receipt, and that should include an indication of how long it will take to progress your request.

Please note that if Career Connect is not the data controller, it may be more appropriate to pass your query to the data controller. We would always let you know that we’ve passed on your comments.

If you are still unsatisfied you should contact The Information Commissioner’s Office by post at The IOC, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone: 01625 545 745 or email: [email protected]


“Data Controller” is a person or organisation determines the purposes and means of the processing of personal data;

“Data processor” is a person or organisation which processes personal data on behalf of the controller.